Despite rising concerns around misinformation and various confusing exchanges with the AI system, Microsoft will still proceed with its ChatGPT integration, with the launch of new versions of Bing, Edge, and Skype, which will include elements of ChatGPT, expanding access to its new generative AI process.
As Microsoft explains:
“Two weeks ago, we introduced the world to the all-new AI-powered Bing and Microsoft Edge – your copilot for the web. Since then, based on strong and positive product feedback and engagement, we’ve welcomed more than one million people in 169 countries off the waitlist into the preview. We continue to expand the preview to more people every day. Our preview community is actively using the breadth of new features across Search, Answers, Chat, and Creation with total engagement up significantly. Feedback on the new capabilities is positive, with 71% of testers giving the new Bing a “thumbs up” on the new search and answers capabilities.”
AI Expansion
With Bing essentially being smothered after years of ‘meh’ treatment, Microsoft is jumping on the chance with the launch of Bing and Edge mobile apps, including AI integration. Microsoft is also adding AI-powered Bing for Skype, providing another way to access its new AI features, as it looks to quickly iterate on the option. Is that really a good thing, though?
A lot of experts have voiced concerns with the initial rollout of ChatGPT, and the expanded use of similar AI tools, at least not until we fully understand the implications of such. While some of those concerns sound like doomsday scenarios, like AI taking over the human race, in most cases, the issue lies in the fact that none of us really know what will and can happen once these tools become fully available, and how that will impact broader information flow and understanding.
If AI tools do tend to spread misinformation, with that misinformation then repeated, what if the AI models are then re-learning based on flawed examples? That just sounds like it’ll further exacerbate the problem. There are also concerns related to the types of information that these tools can present, like displaying conspiracy theories. There are various edges that the system can fall off. At this stage, we don’t really understand what the impacts might be on a much broader scale.
The Wrap
As Microsoft notes, interest is high, and it’s high time to capitalize and pressure Google on its own turf. Will that lead to a better online experience? Maybe. Probably. No one really knows. It sounds risky, at best, but evidently, it’s happening. Pretty soon, we’ll all have more ways to access and utilize these new tools within your daily process. Though primarily a gray area, it’s one that’s worth watching, especially for those looking to understand key usage trends, and what impacts they have on attention.
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